About Persona
Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.
We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Reddit relies on Persona for age assurance and verification to comply with online safety regulations, protecting younger users while maintaining a seamless experience. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
We’re growing rapidly and looking for exceptional people to join us!
The Compute team's mission: any engineer, using AI, should be able to stand up and operate a stateful service at production scale with no meaningful infrastructure knowledge required. We build the tiering zones, guardrails, and AI skills that make this possible. Reliable, observable, and self-service by design.
This is a software engineering role. You'll spend real time writing code: platform APIs, internal tooling, deployment pipelines, automation that replaces the support tickets. Infrastructure fluency matters; infrastructure specialization is not the lead. What matters most is product instinct: understanding your users (product engineers), measuring whether they're getting unblocked, and treating developer experience as feature acceptance criteria.
The platform is yours to own, not just build. When ArgoCD fails and every team's deploy is blocked, that's your page. When a product engineer can't figure out why their service is OOMKilling and there's no useful error surface, that's your design failure to fix.
A Software Engineer will grow their infrastructure depth on the job; what we need on day one is strong SWE fundamentals, genuine curiosity about the infrastructure layer, and sharp instincts about what makes developer tooling frustrating versus useful.
Build internal platform tooling and APIs that product engineers use to deploy, scale, and observe services, with developer experience as a first-class requirement
Own and evolve the Kubernetes platform, ArgoCD deployment pipeline, and Terraform IaC that underpin every service at Persona
Improve platform observability so "why is my service slow" and "why did my deploy fail" have self-service answers. Instrumentation is a platform primitive, not a per-service afterthought.
Drive Cloud Run-to-Kubernetes migration, working directly with product teams to remove blockers and hand off operational ownership cleanly
Design self-service workflows to reduce the Compute interrupt load. Success means product engineers can do more without filing a ticket.
Strong SWE fundamentals: shipped production services, writes readable and operable code, can debug distributed system failures across layers you don't fully own
Product instinct: you measure adoption, treat low usage as a design failure, and change things based on user feedback rather than your own assumptions
Developer experience sensibility: you identify friction in CLIs, APIs, and deployment workflows and design for clear affordances, actionable error states, and progressive disclosure
Kubernetes in practice: you've operated services on K8s, can debug scheduling failures, write RBAC policies, and work out why a pod won't start. You're willing to be paged for the platform you build.
Infrastructure as code in a team context: you've modified production IaC alongside other engineers and understand why declarative infrastructure and change safety matter
Deep K8s internals: cluster lifecycle, admission controllers, custom controllers/operators
ArgoCD or another GitOps tool in production
GKE or managed Kubernetes at scale
Ruby or Rails (we integrate with Ruby systems)
Experience in a regulated or high-trust environment
Full-time Employee Benefits and Perks
For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor .
Department:AdministrativeDescription:As a Dispatcher, your primary responsibility is routing service requests to the most immediately available technical resources.Duties will include opening and closing the shop during business hours. Receive technical support phone...
Department Office of Teaching & Learning (OTL) Compensation $62,000.00 to NegotiableAnnual General Description / Primary Purpose The Learning Designer in the Office of Teaching and Learning provides instructional consultation and develops and facilitates faculty professional...
A leading service company is searching for a Remote Copy-editor/Proofreader to ensure that content is clear, consistent, and credible. Key responsibilities include correcting spelling and grammar errors, maintaining consistent style across texts, and liaising with clients...
...leads, writers, and designers to ensure high-quality digital, video, and print advertising that supports marketing objectives. Proofreads marketing and advertising materials to ensure the quality of written content. Identifies and corrects errors in grammar,...
...Job Description We are seeking a driven and polished Brand Ambassador to represent Nexmos Design in client-facing engagements, promotional... ...organizational and time-management skills. ~ Ability to travel locally within the Columbus area as needed. Additional...